Engagement models

Work with us the way that suits you.

A fixed price for a clear scope, a dedicated team for a long roadmap, flexible hours, or a maintenance plan for a live system. Lifetime support comes with all of them.

The four models

  • Most chosen

    Fixed price

    Clear scope: websites, MVPs and upgrades

    • One agreed price and timeline
    • Paid by milestones
    • Fixed-price discovery first
  • Dedicated team

    Ongoing products and long roadmaps

    • Your own developers, QA and PM
    • Monthly billing, scale up or down
    • Works inside your tools
  • Time & material

    Evolving scope and fast-moving priorities

    • Pay only for hours used
    • Change priorities any week
    • Transparent time reports
  • Maintenance plans

    Keeping live systems fast, safe and current

    • Essential, Business or Priority
    • Updates, monitoring & backups
    • Small changes every month

Side by side

Compare the four models

Fixed priceDedicated teamTime & materialMaintenance plans
ScopeAgreed up frontEvolves with your roadmapEvolves week by weekYour live system
PriceOne fixed priceMonthly, per team memberHourly, billed monthlyFixed monthly fee
BillingBy milestoneMonthlyMonthly, with time reportsMonthly
Change prioritiesQuoted as a changeAny timeAny weekWithin the monthly hours
Your involvementDiscovery + weekly demoDaily, like your own teamWeekly prioritiesOnly when you need changes

Contracts

What we put in writing

Whichever model you choose, these terms are part of the agreement.

  • NDA first

    We sign your NDA, or ours, before you share any details about your business or project.

  • You own everything

    Full transfer of code and intellectual property, plus every account and password we set up.

  • GDPR-ready

    A Data Processing Agreement (DPA) whenever we handle personal data, and EU hosting on request.

  • Clear payment terms

    Milestones or monthly invoices, agreed in writing before work starts. No hidden costs.

After launch

Lifetime support, free. Plans if you want more.

Every project includes the Lifetime Support Guarantee. Maintenance plans add updates, monitoring and hours for changes, at a fixed monthly price quoted for your system.

Lifetime Support Included free Essential Small websites Business Business-critical sites and apps Priority Enterprise systems
Fixes for bugs in our codeIncludedIncludedIncludedIncluded
Access to the team that built itIncludedIncludedIncludedIncluded
Yearly health checkIncludedIncludedIncludedIncluded
Security patches & updatesNot included Monthly Monthly Monthly
Uptime monitoring & backupsNot includedIncludedIncludedIncluded
Performance monitoringNot includedNot includedIncludedIncluded
Hours for changesNot included Small fixes Monthly hours Monthly hours
Health report Yearly Yearly Quarterly Monthly review call
Dedicated engineerNot includedNot includedNot includedIncluded
Price Free Fixed monthly quote Fixed monthly quote Fixed monthly quote

FAQ

Choosing a model

Which model should we choose?

If you can describe what you need, fixed price is usually best. If you have a long roadmap or need people inside your team, choose a dedicated team. Not sure? Submit your requirements and we will recommend one.

Can we switch models later?

Yes. Many clients start with a fixed-price project and move to a dedicated team or a maintenance plan after launch.

How do payments work?

Fixed-price projects are paid by milestone. Dedicated teams, time & material and maintenance plans are invoiced monthly. All terms are agreed in writing before work starts.

Why don’t you show prices?

Every system is different, so a fixed quote after a short discovery is fairer than a price list. For a ballpark in minutes, use our project estimator.

Do we always get lifetime support?

Yes. The Lifetime Support Guarantee comes with every project, whichever model you choose. Maintenance plans are optional extras on top.

Your next step

Let’s build what’s next.

Tell us about your project. You will get a clear plan, a fixed quote and a team that stays with you for life.

Prefer to chat? WhatsApp uptechture@gmail.com Open 24/7