How we work

A clear process, from first call to lifetime support.

Five phases, a live demo every week and one shared board. You always know what is happening, what comes next and what it costs.

The five phases

What happens, step by step

  1. 01

    Discover

    1–2 weeks

    We learn your goals, users and constraints, then agree the scope and a fixed quote.

    Your part: A few calls with the people who know the work, and answers to our questions.

    What we do

    • Workshops with your team
    • Review of current tools and data
    • Risks and priorities agreed

    You receive

    • Requirements & priorities
    • Technical approach
    • Fixed-price estimate
  2. 02

    Design

    1–3 weeks

    User flows, interface design and the system architecture, approved by you before we build.

    Your part: Feedback on the prototype, then approval before we build.

    What we do

    • User flows and wireframes
    • Visual design and prototype
    • Architecture and integrations

    You receive

    • Clickable prototype
    • UI design system
    • Architecture plan
  3. 03

    Build

    2-week sprints

    Short sprints with a live demo every week, automated tests and code you can see at any time.

    Your part: 30 minutes a week to see the demo and steer priorities.

    What we do

    • Two-week sprints
    • A live demo every week
    • Automated tests and code reviews

    You receive

    • Weekly demos
    • Tested, documented code
    • Shared project board
  4. 04

    Launch

    1 week

    Secure deployment, data migration, training for your team and a full handover.

    Your part: Final acceptance and a go-live date that suits you.

    What we do

    • Deployment and data migration
    • Training for your team
    • Full handover of code and access

    You receive

    • Production release
    • Team training
    • Source code & docs
  5. 05

    Scale

    For life

    Lifetime support, new features, AI add-ons and monitoring as your business grows.

    Your part: Tell us what comes next. We are open 24/7.

    What we do

    • Lifetime bug-fix guarantee
    • New features as you grow
    • Yearly health check

    You receive

    • Lifetime bug-fix guarantee
    • Maintenance plans
    • Yearly health check

Communication

Always in the loop, never chasing us

Open 24/7 and working in your time zone. We reply within the hour, any time of day.

  • A live demo every week

    You see working software every week, not slides, and decide what comes next.

  • One shared project board

    Every task, question and decision in one place (Jira, Trello or your own tool), visible at any time.

  • Direct chat with the team

    Slack, Microsoft Teams, WhatsApp or email: no account manager in between, no waiting days for answers.

  • Code you can see

    Your repository from day one (GitHub, GitLab or Azure DevOps), so you always own and see the work.

Quality gates

Nothing ships without passing these

  • Code review on every change

    A second engineer reviews every change before it is merged.

  • Automated tests

    Tests run on every change, so new features don’t break old ones.

  • Security checks

    OWASP-based reviews, dependency scanning and secrets kept out of the code.

  • Speed & accessibility budgets

    Pages are checked for Core Web Vitals and WCAG 2.2 AA before release.

  • Staging sign-off

    You test every release on a staging copy before it goes live.

  • Documentation

    Setup, architecture and deployment notes, kept up to date as we build.

Taking over a project

Stuck with an unfinished or abandoned system?

Whoever built it and whatever state it is in, we take over websites, web apps and Windows desktop applications safely, without starting over.

  • 01

    Audit

    We review the code, security, speed and dependencies, and give you a written report with the risks and a plan.

  • 02

    Stabilise

    We fix what is urgent, set up backups and monitoring, and take over access and deployment safely.

  • 03

    Improve

    Then we redesign, speed up, modernise or extend it, step by step and without starting over.

See Website & App Upgrades

FAQ

Questions about the process

How much of our time will the project need?

Most during discovery: a few calls with the people who know the work. After that, about 30 minutes a week for the demo, plus quick answers to questions on the project board.

Can we change priorities during the project?

Yes. Priorities are reviewed at every weekly demo. On a fixed-price project, bigger changes are quoted before we start them, so the budget never surprises you.

Which tools do you use to work with us?

Whatever suits you: Slack or Microsoft Teams for chat, Jira or Trello for the board, and GitHub, GitLab or Azure DevOps for the code. We can also work inside your existing tools.

Can you take over a project another team started?

Yes. We start with an audit and a written report, stabilise what is urgent, and then improve the system step by step. You don’t need to start over.

What do we receive at the end?

The working system, the full source code, documentation, every account and password we set up, and training for your team. You own all of it.

Your next step

Let’s build what’s next.

Tell us about your project. You will get a clear plan, a fixed quote and a team that stays with you for life.

Prefer to chat? WhatsApp uptechture@gmail.com Open 24/7